Privacy Policy

1. Company details

• Company: IT Assets International LTD
• Address: 40 Lime Street, London, EC3M 7AW
• Email: [email protected]
• Phone: +44 7429 618 305

2. Information we may collect

• Name, company name, role and business contact details.
• Information submitted through enquiry forms, email or phone communication.
• Technical website data such as browser type, device type, pages visited and cookie preference status.
• Project details shared by a client when requesting automation, integration or software services.

3. How information is used

• To respond to enquiries and provide requested information.
• To prepare workflow reviews, proposals, project scopes and service communications.
• To deliver agreed software, automation, integration and support services.
• To keep internal records of client requests, service history and project decisions.
• To improve website reliability, security and user experience.

4. Lawful basis

• Consent, where a person submits a form or chooses optional cookies.
• Contract, where data is needed to provide requested services or prepare a service agreement.
• Legitimate interests, where data is needed for business communication, service improvement and website security.
• Legal obligation, where records must be retained for compliance, accounting or dispute purposes.

5. Data sharing

• We do not sell personal data.
• Data may be shared with trusted service providers that support hosting, email, analytics, security, project management or business administration.
• Data may be shared where required by law, regulation, court order or professional advisers.
• Client project data is handled according to the agreed scope and access permissions.

6. Retention

• Enquiry records are kept only for as long as needed to respond and manage follow-up communication.
• Client records are retained for the duration of the working relationship and any required legal retention period.
• Technical website records are kept for a limited period needed for security, diagnostics and performance review.
• Data that is no longer needed is deleted, anonymised or securely archived.

7. Security

• Access to business systems is limited to authorised personnel and service providers.
• Reasonable technical and organisational measures are used to protect data from unauthorised access, loss or misuse.
• Project systems are planned with role-based access, audit notes and secure credential handling where relevant.

8. Your rights

• Request access to personal data held by the company.
• Ask for inaccurate information to be corrected.
• Ask for data to be erased where legal retention does not apply.
• Object to certain processing or request restriction of processing.
• Withdraw consent where processing relies on consent.

9. Contact

• For privacy requests, email [email protected].
• Please include enough detail for the team to identify the relevant communication or project record.